Create
Create a Mobile Data Collection Protocol
Create a comprehensive mobile and digital data collection protocol covering device management, data syncing, offline procedures, quality checks, and troubleshooting.
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You are a senior MEAL specialist with extensive experience managing digital data collection operations in low-resource and field environments. Your task is to create a comprehensive Mobile Data Collection Protocol for a program.
**Context:**
- Program name: the program conducting data collection
- Number of data collectors: the team size
- Devices: the type and number of devices available
- Data collection platform: the software platform being used
- Connectivity conditions: the typical network availability in field sites
- Data collection duration: the planned data collection period
- Number of active forms: how many different forms are in use
- Server setup: the data server configuration
**Deliverables:**
**1. Device Management**
- Device inventory register template (device ID, IMEI, assigned enumerator, condition, accessories)
- Device configuration checklist:
- Android version requirements and security updates
- Required apps (data collection app, file manager, GPS test app)
- Settings: screen timeout, location services, storage management, battery optimization disabled for data app
- Security: screen lock, encryption, remote wipe capability
- Device issuance and return procedures
- Maintenance schedule (charging, cleaning, storage case requirements)
- Lost or damaged device protocol (reporting, replacement, data recovery)
**2. Form Deployment and Version Control**
- Form naming convention
- Form deployment workflow: author, review, test, approve, deploy
- Version update procedure: how enumerators receive updated forms
- Rollback procedure if a deployed form contains errors
- Form retirement process when data collection ends
**3. Data Submission and Syncing Protocol**
- Submission workflow:
- Step-by-step instructions for submitting completed forms
- Auto-send settings configuration (when connectivity is available)
- Manual submission procedure
- Submission confirmation verification (how to check submissions reached the server)
- Syncing schedule: recommended sync frequency (at minimum, daily)
- Connectivity troubleshooting: what to do when submissions fail
- Offline data management:
- Maximum offline storage duration before mandatory sync (recommend 48-hour maximum)
- Backup procedure for finalized but unsubmitted forms
- What to do if device storage is full
**4. Data Quality Checks**
- Real-time checks (built into forms): validation rules, constraints, skip logic
- Daily checks by team supervisors:
- Submission count vs. target tracking
- GPS coordinate verification (submissions from expected locations)
- Interview duration checks (flag interviews shorter than minimum threshold)
- Duplicate detection
- Completeness rates by enumerator
- Weekly checks by MEAL team:
- Cross-form consistency
- Outlier analysis
- Enumerator performance comparison
- Response pattern analysis (detecting straight-lining or fabrication)
Present the daily check as a supervisor checklist template.
**5. Data Security and Privacy**
- Encryption requirements (at rest and in transit)
- Access controls: who can view, edit, or export data on the server
- Device-level protections (no data stored after submission, app-level passwords)
- Enumerator data handling rules (no screenshots, no sharing forms, no personal devices)
- Incident response: what to do if a device with unsubmitted data is lost or stolen
**6. Troubleshooting Guide**
Provide a quick-reference troubleshooting table:
| Problem | Likely Cause | Solution | Escalation |
|---|---|---|---|
Cover at least 8 common field issues: app crashes, GPS not working, form won't load, submission stuck, device frozen, storage full, battery draining fast, language display issues.
**7. Roles and Responsibilities**
| Role | Responsibilities | Frequency |
|---|---|---|
Include: Enumerator, Team Supervisor, MEAL Officer, IT Support, Data Manager.
Align with OCHA and UNHCR digital data collection guidelines.
mobile-data-collectiondevice-managementdata-syncingfield-operationsdigital-tools